This unit describes the skills required to facilitate community and stakeholder engagement, including developing understanding of community-specific needs, demonstrating informed practice, and delivering policing services to communities.

This unit applies to those working as a police supervisor with responsibilities to lead the community and stakeholder engagement process.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to codes of ethics and codes of conduct.

Those undertaking this unit would demonstrate strong autonomy, making independent decisions and accessing support from a broad range of services. The individual would be responsible for supervising small teams, providing guidance and assistance, and displaying leadership as part of routine command duties. They would perform routine tasks within familiar and/or unpredictable contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop understanding of communitiesand stakeholders

1.1

Gather information continuously in order to understand characteristics, complexity and diversity within communities and stakeholders

1.2

Analyse information to identify and manage communities’ and stakeholders’ needs, expectations and perceptions

1.3

Assess capacity and capability of policing to meet communities’ and stakeholders’ needs and expectations

1.4

Assess capacity and capability of communities and stakeholders to support police outcomes

2

Demonstrate informed practice to lead community and stakeholder engagement

2.1

Use gathered information to develop tailored policing services

2.2

Communicate diversity issues and expectations to teams and communities and stakeholders

2.3

Disseminate information to teams and communities and stakeholders to support policing strategies

2.4

Provide support and advice to teams to facilitate stakeholder engagement

3

Engage continuously with communityand stakeholders

3.1

Identify jurisdictional objectives to guide approach to community and stakeholder engagement

3.2

Ensure participation in formal/informal public events to build community and stakeholder confidence and trust

3.3

Seek out community and stakeholder members to develop networks

3.4

Collaborate with communities and stakeholders to enhance police outcomes through partnerships

3.5

Empower communities and stakeholders to be involved in developing solutions

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the POL Police Training Package Companion Volume Implementation Guide.

Not applicable.

General